Shipping Policy

At The Cocoa Circle, we strive to provide a seamless shopping experience, which includes reliable shipping practices. Below are the key details regarding our shipping policy:

Shipping Locations

We currently ship to the following locations:

• Europe
• United States
• Canada
• International (please check specific availability at checkout)

Processing Time

All orders are processed within 1-3 business days. Orders are not shipped on weekends or holidays. If we experience a high volume of orders, shipping may be delayed by a few days.

Shipping Rates & Delivery Estimates

• Standard Shipping:
  Estimated delivery time: 5-7 business days – FREE Shipping.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package online.

International Shipping

For international orders, customs duties and taxes may apply, and are the responsibility of the customer. Please check local regulations regarding additional fees.

Damaged or Lost Items

If your package is lost or damaged during transit, please contact us at hello@cocoacircle.com within 7 days of the delivery date so we can assist you with the claim process.

Contact Information

For further questions regarding our shipping policy, please feel free to reach out to our customer service team:

• Email: hello@cocoacircle.com
• Phone: +31 6 82049258